General Terms and Conditions
Welcome to Beeovita.com! These General Terms and Conditions ("GTC") apply to all legal transactions conducted via our online shop, which is operated by Beeovita.
Scope of Application
Beeovita.com offers products in the areas of health, cosmetics, household, and family. Please note that product images are for illustrative purposes only, and the delivered/sold products may differ in appearance or design from the images due to changes made by the manufacturer.
We have compiled information about the products in our online shop as accurately and customer-friendly as possible. If the product received significantly deviates from the information provided, you may return the product (see Returns section).
The prices listed on our website are in Swiss Francs/USD/BTC Bitcoin/ETH Ethereum/USDT Teather and include VAT and, where applicable, the recycling fee ("vRG"). The prices in our shop are subject to change at any time. The price applicable at the time of the order will be charged.
We deliver flawlessly stored, originally packed, and non-expired products. Any further guarantee is excluded, especially for product properties and effects, if permitted by statutory provisions. We are not liable for damages resulting from errors in images or prices and texts.
Order
An order is deemed completed once a customer submits an order in our online shop. Orders can only be placed with a valid address.
We reserve the right to reject orders that are unusual for a household without giving reasons. After each order, you will receive an order confirmation via email with all relevant information and the expected delivery time.
Please note that the receipt of the automatically generated order confirmation does not guarantee the delivery of the ordered products. It only confirms that we have received your order, subject to delivery capability and correct pricing.
In case of significant pricing errors related to the ordered products, we may cancel the order in whole or in part.
Placing an order obligates the customer to accept the products and services provided. Requests for subsequent changes or cancellations may not always be possible and may be rejected.
Packages Dispatching
We process and dispatch orders from Tuesday to Thursday. If you place an order on any day between Tuesday and Thursday and the item is available in our warehouse, your order will be shipped the next day. However, if an item is not readily available, it may take an additional day to ship out. If this second day happens to be a Friday, then the dispatch will be postponed to the following Tuesday.
Furthermore, if an order consists of multiple items and one or more items are not in stock, the shipment will be delayed until all items are available, ensuring your order is complete upon dispatch. We value the completeness and efficiency of each order and appreciate your patience and understanding regarding our shipping practices.
Please also review our International Delivery Estimates.
Returns
To be eligible for a return, the product must be returned fully packed with all accessories and the delivery note. Products that are sealed and encased in plastic can only be returned if they have not been opened, and any seals may not be broken.
If the product demonstrates defects that were present at the time of receipt, you can always return it. Returns must be sent back to us at the customer's expense. However, we will pay the return costs if the return is due to a defect.
Please check the products immediately upon delivery and notify us in writing of any defects observed. If the defect has been caused by the customer or other persons after receiving the goods, we are not obliged to carry out a replacement delivery or reimburse the purchase price.
Please note that a return incurs operating costs of CHF 20, which must be paid by the customer, unless the return is due to a defect in the product.
Please also review our Return and Refund Policy
Data Protection
Our data protection declaration, found in our Privacy Policy, is an integral part of these General Terms and Conditions of Business. By accepting these General Terms and Conditions of Business, you also accept our data protection declaration.
Place of Jurisdiction and Applicable Law
All legal relationships between Beeovita.com and the customer are subject to Swiss law. The United Nations Convention governing the International Sale of Goods does not apply. In case of lawsuits, the place of jurisdiction is Switzerland.
These General Terms and Conditions were last updated in March 2023.